Zoho Campaigns vs MailChimp

Email marketing is integral to business growth. 

Time and time again, email campaigns outperform social media when it comes to seeing a return on investment (ROI). For every $1 you spend on email marketing, you can expect an average return of $40.

Who does email campaigns best? 

Well, we knew you’d ask so we created this snazzy comparison article for you. We’ll jump in and compare two of the leaders in email marketing campaigns–Zoho Campaigns and MailChimp. First, let’s explore a few tips for choosing an email platform that works for your business.

email campaigns

3 Tips for Choosing an Email Platform

Not all email campaign platforms are created equally which is a great thing in the long run. You want a platform that will meet your goals and have enough grit to provide the data you need to track performance.

  1. Have a deep understanding of your target audience. Sending emails without an intentional strategy in place is like shooting arrows in the dark. Understand your target audience and how/when they want to hear from your business. 
  1. Invest in a platform that does more than send emails. Here are a few questions to keep in mind when shopping for the best email campaign platform.
  1. Dig deep and understand how the platform reflects data. Are email recipients clicking through to your website and/or call to action? What is the open rate of your emails? How does the data inform your next marketing move?

These are three basic tips, but they’ll help you stay focused on picking what works best for your campaign and your business as it grows.

email campaigns

Visual Comparison of Zoho Campaigns and MailChimp

Pro Tip: If you’re curious about the wider world of Zoho, we think you’ll like to read up on these Zoho blog posts.

Zoho CRM vs. Hubspot

How Zoho SalesIQ’s Customer-First Approach Can Boost Your Business

How Zoho Campaigns Outshines MailChimp

As official Zoho Partners, we may seem bias, but the truth is–we’re sold on the benefits of Zoho because we use it every day. These features alone make Zoho Campaigns the better email platform.

Integrates Seamlessly with Zoho CRM

Already a fan of Zoho? The fun doesn’t stop there! Connect with a wide range of apps from Zoho suite, bring in more subscribers and see how campaigns perform in real-time. 

An Email Campaign with Epic Data

Observe your marketing’s progress with reports on email opens, clicks, etc. See understanding more detailed reports of a campaigns' performance with campaign-based and list-based reports.

Customize Your Campaign’s Automations

Trigger emails based on customer behavior (click-through, re-engagement emails, welcome emails after opt-ins, etc.). The magic is powerful and saves your team time!

Easy-to-Use Email Templates

You don’t have to be a graphic designer for Zoho Campaigns. The preset email templates are ready for you to fill in and conquer your email campaign. 

Save Money with Zoho Campaigns

Before You Go

Email marketing is worth its weight in gold and you don’t have to be an email campaign expert to get results. You just need a robust platform to automate. Our money is on Zoho Campaigns and many of our clients are tried and true fans, too. 

You can get started with Zoho Campaigns today for free!

Want to chat through the benefits with a real person? Book a free consultation with our team!

Application Spotlight: RingCentral App

Consider the RingCentral App your fairy godmother of communication.

Plot twist–you’ll be hanging around RingCentral without caring if you make it to the ball. No need to worry about those designer glass slippers or if you’ll make it home by midnight.

When you can communicate with your team from anywhere–any way you choose–and all from one app, you’ve officially “arrived”. 

Please note: RingCentral App apparently doesn’t keep you from stretching a metaphor too thin.

Now, onto the perks of this awesome app!

Increase Productivity with RingCentral App

Teams are an ecosystem in themselves. Typically, they consist of like-minded people who have similar goals, vastly different roles, and unique ways of working to get the job done. Your business may have a preferred way of chatting through project management, but we’re super fans of RingCentral’s App because it allows us to do our jobs better.

Here’s how!

We’re in sync (NSYNC on Casual Fridays). Communication is key when keeping a project rolling. How many projects have you dropped the ball on because important details fell through the cracks? We’ve been there, too. Keeping team communication in one spot is 100% guaranteed to boost team efficiency. 

Automatic status updates. RingCentral automatically lets your team know when you’re unavailable or in a meeting. Consider this the virtual variation of a “Do Not Disturb” sign on the door handle. Small, frequent interruptions during your workday may be costing your project time and money.

Celebrate flexibility! If your team is spread across time zones or all share a cubicle pod, you need an app that will give you flex space. Ring Central allows your team to stay in touch and share files seamlessly. 

Use the app to meet via:

These three reasons alone are enough to make us rave (raving fans, not 90s raves). There’s more to love than just the productivity perks. 

RingCentral App

RingCentral is a Life Hack for Project Management

Did you get the link I sent?

You sent a link?

I sent a link.

To me?

Yep.

*The first Monday email of all time.

RingCentral App

Share files: RingCentral App allows you to share files with your team during meetings without glitches, screens blocking the chat window, etc. Basically, this app allows your team to collaborate in real-time without losing time and focus on minimizing screens, switching platforms, and just making a mess of things.

Switch to mobile: Managing a team doesn’t have to be confined to your office desk. We love that RingCentral App makes it easy to switch from desktop to mobile for meetings and phone calls. If your laptop is running out of battery, you can effortlessly switch screens without interrupting the meeting. The folks at RingCentral also did project managers a favor by making scheduling meetings as easy as one click of a button.

Compatible with Google and Office: It’s amazing how much time RingCentral App saves our team and our clients. Having one platform for team and client meetings means we have data, important information, and upcoming events all in one hub when it comes to communications. It integrates with Google Calendar and Office 365 which is a perk!

Find what you need: Keyword search is robust in RingCentral, too! If you “drop” something within RingCentral, it’s not far from the surface. Being able to search meetings, files, and contacts within the app without fail is always a win for our team, too!

RingCentral Rules the Modern-Day Client Call

You either love client calls or hate them.

You’re either pacing before a meeting or sipping your coffee while exhibiting signs of superhuman chill.

There is no in-between.

Thankfully, we aren’t afraid of a client call or two because our clients are the best (and RingCentral makes client calls less scary). 

Here’s what we have experienced and appreciated about RingCentral App:

communication

Tip: If you’re passionate about getting your team set up for success, check out our post 7 Internal Team Issues That Can Be Fixed With the Right Platform.

Before You Go

RingCentral App helps teams keep their s*&%! Together when it comes to collaborating and having crystal clear communication (pun intended because…HD). 

Use the app to meet via:

Remember, the app is full of essentials for project managers:

We’re big fans of RingCentral and how they’ve done a solid job of keeping our team on the same page. Clients share their experiences with us all the time and RingCentral App always gets kudos for their easy-to-use app. Want to check it out for yourself? Request a quote here.

Want to find out how we can help you? Schedule a free consultation now!

Improve Your Zoho Skills Inside Zoho’s: The Workflow Academy

You may sit blankly staring out a window most days pondering, ‘If only there was a way to streamline my business operations and experience joy again.’ The reality is, your business doesn’t have to merely survive day-to-day. You can put systems in place that allow you to run your company more efficiently and finally feel like the boss you are (both literally and in the 80s lingo).

Workflow Academy

Enter Zoho, the one-stop shop for business automation goodness.

As official Zoho Partners, we are obviously huge fans of the platform and we see how its integrations improve business operations big and small.

We’ll also show no shame in admitting that Zoho is (beautifully) complex. It’s a platform that takes time to learn and ultimately, conquer.

Enter The Workflow Academy–where Zoho One begins to make a little more sense to the everyday user!

Afterall, every time a bell rings, a Zoho user becomes a Zoho Master (or something like that). 

What is Zoho’s The Workflow Academy?

In a nutshell, The Workflow Academy is the superior spot for Zoho training. Whether you’re the team’s Zoho Admin or are all-in hanging out in the deep end of the platform, The Workflow Academy has a course with your name on it.

Have you been on the fence about getting Zoho for your business?

Here’s your sign to go for it!

Oh, and a helpful statistic to drive the benefits home–92% of employees say having technology that helps them do their job efficiently affects their work satisfaction, according to a study by Ultimate Software.

Now that you know you can have an amazing platform to help run your business and learn how to master, what is there to lose?

Go ahead and make your free Zoho One account here.

We’ll wait for you!

[cheesy elevator music]

Congrats! You’re officially in the game with Zoho One now. 

Workflow Academy

Let’s continue to walk through the perks of TWA and get you enrolled in their free course.

Perks of The Workflow Academy 

At Woggle, we see clients that don’t realize the areas they’re losing valuable leads, revenue, or customer satisfaction until they start using Zoho and see the data roll in.

Spoiler alert: sometimes it’s areas they least expect or think they’re excelling in. 

Not only does your business thrive when problem areas are identified and remedied; employees are able to focus on what they do best with a little help from their friend (automation).

So, what does The Workflow Academy help Zoho users perfect?

Here’s what we love about the courses over at The Workflow Academy:

✅Their online courses are free to Zoho users (yes, please!).

✅Learning is made easy to access across all devices.

✅There are so many courses to choose from! (Zoho One, Zoho Books, Zoho Projects, oh my!)

✅Empowering your staff to understand Zoho on a deeper advanced level

✅Get a better understanding of how Zoho works on the backend

✅Learn how to properly architect a solution that will work for your company

✅Diagnose needs and find a partner that will work well with you to create a customized solution

Pro Tip: Read our  blog post on why hiring a Zoho consultant is the right move (objectively, of course).

Workflow Academy

As we mentioned, The Workflow Academy allows your business to pinpoint issues in your workflow that may be damaging customer satisfaction results. All businesses aren’t created equally and learning how to use Zoho will guide you to championing the unique nuances of each aspect of your business.

For example, your ideal client or customer may not need an extensive onboarding process, but setting it on autopilot can still save your company time (and time is money).

Still eager to learn more about how Zoho is an all-inclusive super machine for automation?

Read more about how Zoho SalesIQ’s Customer-First Approach Can Boost Your Business here.

The Workflow Academy for B2B and B2C

We’ve mentioned (obsessively) how Zoho integrations can skyrocket revenue, customer satisfaction, and daily operations. The real beauty of Zoho is the compatibility it has with both B2B and B2C models. 

The Workflow Academy equips your Zoho agency to know every small nuance of the platform as well as how to troubleshoot and personalize it for your unique business needs.

This means you become an expert on all things Zoho including:

The list goes on!

Zoho can feel like a complex beast, but really, it can be tamed! Investing in your knowledge of how your chosen CRM platform works is the best thing you can do for your business!

Read more about Zoho’s magical features like Zoho Surveys and Zoho Social in our other blog post.

Zoho training

Key Takeaways

The main gist? 

Your business can run as efficiently as you’re willing to invest in automation.

The Workflow Academy takes you from out of the loop to expert. Don’t be the person who invests in a phenomenal tool, but doesn’t learn how to use it.

Eager to learn more about The Workflow Academy? Check them out here!

Jump in head-first by opening a free Zoho account.

What's The Difference Between Evergreen And Broadcast Campaigns? When To Use Both.

If you have missed the email campaign train (excuse the rhyme), then you have missed a major marketing opportunity. Businesses of all types are building their email lists and utilizing this method to communicate updates, sales and so much more!

Are recipients guaranteed to open every email? Nope, but they are on that list for a reason- whether they already made a purchase or expressed some sort of interest in your company! 

So, what is your business missing out on by not catering to a well-established group of subscribers? Good news: it’s not too late to jump back on that email campaign train! And with some additional clarification on different types of content and campaigns, you’ll be an expert in no time!

email campaigns

Let’s Talk About Email

Did you know over 4 billion people use email on a daily basis? And by 2023, that number is only expected to grow. A majority of email users check their inboxes more than once a day and it’s how they find/receive the most coupons and promotions.

broadcast and evergreen campaigns

Businesses of all sizes and niches utilize email campaigns, so don’t worry about your business not being a “great fit” or not being “big enough”. It’s all about testing out what works the best for your specific situation and catering your content for optimized results.

Speaking of content, that leads us to our next pertinent topic: types of email campaigns and the content they include! 

Let’s Talk About Evergreen Campaigns

In case you’re wondering if you accidentally clicked the wrong link, this isn’t an article about trees. However, it just so happens that the term is named after evergreen trees, considering they don’t lose their leaves and remain consistent no matter the season!

When we refer to evergreen content, we are talking about content that remains relevant and relatable for a long period of time. Ideally, you can use evergreen content for years without it becoming outdated or irrelevant.

Evergreen content is great because of its ‘one and done’ vibe, which ends up saving you a lot of time and effort. Create some evergreen content once and use it over and over again. It’s great for editing a bit and repurposing down the line (with minimal work required). 

If you take this concept and apply it to email, you have (drumroll, please): an evergreen email campaign! It’s consistent and does a great job with helping you build a relationship with subscribers. 

Let’s look at some things that would fall into this category:

What to avoid:

× Anything seasonal

× News articles

× Anything considered trendy

Let’s Talk About Broadcast Campaigns

Broadcast campaigns are quite the opposite of evergreen campaigns, and (in our opinion) much easier to understand and create.

Broadcast campaigns are your standard time-sensitive emails where in a month or even a few days they can have a totally different meaning. This is probably the bulk of what appears in your inbox, especially from stores and restaurants. 

Although broadcast campaigns aren’t going to be part of the “one and done” mindset like evergreen campaigns, they are good ways to get attention quickly.

 Some examples from this category would be:

With broadcast campaigns, you don’t really need to worry about what to avoid. Honestly, the options are endless with this one! They are a great way to attract attention and create a quick uptick in revenue. 

broadcast and evergreen campaigns

Let’s Talk About Next Steps

So, all this information is great, right? But what about how to proceed? Which type of campaign is working better? How will you know what to change or what to add? How will you know if this email stuff is worth it??

That’s where Zoho Campaigns comes in! You don’t have to be alone in this email maze, paying for multiple services recommended by multiple blog posts. Zoho Campaigns is a one-stop shop for your email marketing needs!

Not only will it automate processes for you and cultivate a growing subscriber list, but Zoho Campaigns allows you to conduct A/B testing and determine what’s actually working the best!

Test out types of content (ahem, like evergreen vs broadcast) while tailoring your intended audience. 

Zoho Campaigns will track who is opening your emails and all kinds of other helpful subscriber stats that will move your email marketing right along. You no longer have to fear that you’re wasting time on something that isn’t working– Zoho has your back!

email campaigns

The Takeaway

Email marketing can be super effective and doesn’t have to be a headache. Hopefully we have convinced you it’s not that hard to get started on your email campaign journey, and that there’s always resources ready to guide you out of a conundrum! 

As always, we’d love to hear about what works for you and what you can do without– after all, we care about your success! Until next time, Email Explorers…

Want to find out how we can help you? Let’s chat.

Application Spotlight: Zoho Mail

Emails are so fun! They are the highlight of my day! (Said no one ever).

How do I start this email? How do I sign this off? Is this too formal? Did I use too many exclamation points? Did I put in the correct address? HOW DO I LEAVE THIS EMAIL CHAIN?

Emails get a bad reputation because they are associated with work and that’s just no fun! However, they have become a communication staple and most organizations can’t conduct business without them. 

What’s our point? Maybe it’s time to stop hating email! Since it’s pretty much inevitable, maybe it’s time to embrace the things that make email a little easier (and possibly more enjoyable)!

That’s where our lovely friends at Zoho come in with another awesome product: Zoho Mail! 

Let’s talk about a few ways Zoho Mail can make emails a little less nightmare-ish for you and your business!

zoho mail

Customizable and easily controlled

If it’s not customizable, it’s more than likely not going to be Woggle-approved. Lucky for you, Zoho Mail has passed our rigorous tests and is more than capable of becoming an all-star email solution for your business!

Zoho Mail allows you to easily manipulate basic items like password policies and spam filters. Set conditions and create guidelines that are optimal for your business; You can even create groups with specific group moderators and assign roles all from one convenient control panel.

One of our favorite Zoho Mail features? Custom domains! Ever get tired of the same old domain options? Have no fear– you can create your own domain using your company name! For example, we could claim wizards@woggleconsulting.com as our very own! (Maybe we should seriously consider this…)

But in all seriousness, you can use a custom domain and create an email for different departments or individuals. You can also create multiple email aliases. As an added bonus, there’s no limit to the number of custom domain email addresses if you choose a paid plan! 

Communicate and collaborate

Streams is another great aspect of Zoho Mail that keeps things running smoothly. Communicate with the team on a shared wall, start a group chat, or even collaborate within an email. Yes, you read that right– Streams allows you to consult people about a draft before you even hit send! 

Instead of a lengthy, confusing, and time-consuming email thread, Streams allows everyone to easily tag each other and collaborate in a more “social media-esque” way.

Keep things private and secure

Data privacy and security– that’s what we like to see! With the topic of email, data is an especially important topic that no business should ignore! 

Are they selling my data? Who can access my data? Where is data security on their priority list?

Thankfully Zoho takes this very seriously and offers an abundance of features that make your email super safe. Zoho is GDPR compliant, ensures emails are encrypted, and even includes unusual activity reports among their lengthy list of features. 

You can also enjoy an ad-free mailbox (yes, ad-FREE) and rest assured that they aren’t using your data to tailor ad campaigns. 

Zoho makes sure none of their own employees can access your data/emails unless there’s a very specific reason or help request! You can even set your own password policy and have all users reset passwords as consistently and often as you please. 

email marketing

Make your life a little easier (and more organized)

Like other “suites” out there, Zoho Mail offers a handy Calendar feature along with Tasks and Notes. 

Take a peek at their website for more details, but there are five incredibly convenient ways to create tasks, including directly pulling info from within an email. You also have the option to create subtasks, along with notifications and email reminders.

Worried about transitioning to an entirely new email service? Zoho Mail has you covered with their migration tools: move over your emails from any provider with Zoho’s migration wizard! (We’ve talked a lot about wizards in this blog post…)

zoho mail

Dependably Accessible

Use the mobile apps or access everything on your desktop– whatever is most convenient. Zoho Cliq is another great option that will sync all your Zoho information on all your devices!

Have multiple tasks created within Zoho Mail along with tasks from other products? You can easily see all your Zoho tasks all on one convenient screen! Access your control panel wherever, whenever and with offline mode, you can work in Zoho Mail even when Wi-Fi’s not the most dependable.

Wrapping Up

We could talk about the wonders of emails for days.. 

Okay, that’s actually not true– but we could easily talk about the wonders of Zoho Mail for days! Like any other great Zoho product, Zoho Mail has tons of great features at a great price point. (And if your business has 5 or less employees, you can actually use Zoho Mail for free!)

Reasonably priced, accessible, and tons of awesome integration options– Zoho Mail may just be the perfect email solution for your business!

Want to find out how we can help you? Let’s chat.

How Zoho SalesIQ’s Customer-First Approach Can Boost Your Business

Here on the Woggle blog, we talk about all kinds of solutions for your business, from the uber complicated to the most basic fixes. Today we are heading back to the basics and discuss the foundation of any successful business: customer engagement.

Customer engagement includes the more sales side of operations and the customer support side as well. You can have all kinds of bells and whistles, but without an effective way to offer the right resources or help with concerns, your business will struggle. 

That’s why our friends at Zoho have stepped in and created SalesIQ, AKA the ultimate customer engagement solution.

Let’s talk about what all Zoho SalesIQ can do for your business (and why it might be a great fit)!

Get all the insights

Zoho SalesIQ has the ability to track important information about website visitors and can distinguish hot leads from lukewarm leads. Through SalesIQ, you can figure out where visitors are spending their time, what they are clicking, and even what led them there.  

Are they returning customers? How did they find your website? Did they run into problems? SalesIQ can give you insight into all these things and so much more! It can even create a contact “profile” from the information gathered. If you have a B2B model, it can identify companies that frequent your site from something as simple as an email address. 

Increase your conversions by gathering pertinent insights in real-time!

customer engagement

Live Chat With Your Customers

We’ve all been there: you visit a website and encounter a chat function with automated answers and resource links. Have you ever thought about what runs that chat? Or who set it up? 

With Zoho SalesIQ, you can easily place this kind of chat function on your website! Through this application, you can speak with customers in real-time whenever you (or your agents) are available. 

On top of a live chat, you have the ability to screen share (both ways) or launch voice calls when a simple chat isn’t exactly doing the trick. Customers also have the option to reference previous chats, which can come in handy if they don’t feel like screenshotting an entire conversation. 

Plus, if you have customers contacting you through other sources like Facebook or WhatsApp, you can connect it all to SalesIQ and handle all communications from one place!

customer engagement

Don’t Feel Pressured To Be Available 24/7

What if a customer has an issue at 2 am? Well, that’s why  Zoho SalesIQ created non-live chat features!

SalesIQ allows you to create your own helpful articles that can be auto-shared through chat; you can also do this with FAQs you’ve encountered. Set triggers within chat that will automatically give them relevant information or redirect them to another department. 

Zoho SalesIQ doesn’t force you to use generic templates and responses– you get to personalize the chat until you feel it’s appropriately serving your customers (and making your life a little easier).

salesiq

Customize To Your Heart’s Content

We’ll clear up one of the most asked questions: Can I customize it to my liking? 

 Zoho is great at offering customizable solutions, so of course, SalesIQ is no different. 

Like with most Zoho products, you can seamlessly integrate Shopify, WordPress, Salesforce, and other commonly used applications that you already pay for. You can even pull information from these applications through widgets and use them while you chat with customers! 

With these widgets, you can have whatever data you need at your fingertips! Yep, that’s right: close out those 55 tabs in your browser– SalesIQ will let you conveniently pull up what you need inside the chat!

Control lead-creating criteria, chat triggers, and what data fields are displayed. You can even add criteria for blocking spammers and other digital nuisances. 

salesiq

Monitor Performance

Zoho SalesIQ not only helps you set up a great customer support system, but it also helps evaluate how well it’s working!

If business operations involve more than just you engaging with customers, you can easily monitor agent performance. Figure out shortcomings and areas that may need a little spruce. Monitor chats as they are happening to give real-time feedback or jump in and assist. SalesIQ even gives you the option to set up surveys for additional customer feedback.

SalesIQ Can Help No Matter Your Niche

B2B? B2C? B2…alien? Whatever your business model or product/service, SalesIQ has probably encountered something similar. 

To boost your confidence on this subject, visit the Solutions tab on the SalesIQ website and read all about the variety of businesses they’ve assisted. Realtors, travel agencies, colleges–you name it, SalesIQ has created a tailored solution.

PS: Visiting this page even gave us ideas we never would have thought about otherwise!

Here’s Your Ticket To Great Customer Engagement…

Can you perfect customer engagement? No. Can you optimize customer engagement in a day? Also no.

What can you do? You can use Zoho SalesIQ to try out some new approaches, tweak existing processes, and brainstorm fresh ideas.

At the end of the day, It’s all about the customers! Utilizing SalesIQ to improve the customer experience will boost their confidence in your business and give them a reason (or several) to keep returning to you.

Want to find out how we can help you? Let’s chat.

4 Solid Reasons Zoho Books is Necessary for Your Business

It’s no mystery that the business world has moved more and more into the digital space. What is the point of having physical files and mile-long contact lists when you can access anything you need with one click? Companies like Zoho cater to this uptick in online solutions, supplying everything you could possibly need to run your business all in one place. With everything from website design to marketing support, Zoho places customizable and easy-to-use applications at your fingertips. 

As we head into the most wonderful time of the year (tax season), there’s no better time to talk about a Zoho solution that makes it all a little less painful: Zoho Books. Forget about your tax specialists, endless paper receipts, and financial paperwork– Zoho Books is your one-stop-shop for all things accounting. 

We’re All About Convenience 

Let’s face it. We live in a world where convenience is king. Lines, leaving the house, locating our keys - it all takes up time– and whatever allows us to spend more time on the couch binging Netflix is our friend! (Just know, if you would rather spend your free time working on your business, that’s okay with us, too.)

Online business solutions

Either way, there are a lot of great things about Zoho Books. In our opinion, the best thing is that it makes running your business so much easier. All the accounting aspects are handled, from inventory to banking. Zoho Books even has a convenient time-tracking feature that you would probably just use a separate application for!

Stay organized and virtually paperless. Save time on minor details and tasks that you can otherwise spend on growing your business. Allow Zoho Books to step in and take some inconvenient and time-sucking tasks off your plate! 

Take Communication to the Next Level

Zoho Books has a client portal that allows you to keep all client communication within one application. Send quotes, discuss estimates, and exchange feedback all in one place. Not only will this be a better experience for your clients, but it will keep your business running much more efficiently.

Even better, the client portal allows your clients to manage their own experiences. They can make payments, access invoices, and change personal details all without assistance from you. Not only is this incredibly convenient for them, but it saves multiple steps and mishaps on your end of things. It sounds like a great bargain to us!

Zoho Books

Eliminate the Stress of Tax Season

Avoid the pile of forms and the last-minute panic when you can’t find the paperwork you mysteriously misplaced three months ago. 

Zoho Books makes tax season a breeze, keeping up-to-date with IRS guidelines and ensuring your sales tax liability is in check. Access all the transactional documents you could possibly need with the click of a button. 

Zoho Books even takes the work out of hiring contractors and the tax season headaches that come with it. Soon you’ll be talking about a 1099 form like it was your college major! 

Before you know it, taxes will be taken care of and you might even be ready for the year ahead! 

Bigger Bang for Your Buck

Online business solutions

As we mentioned before, Zoho Books doesn’t come alone- it is a part of Zoho One, a group of over 40 other customizable applications that help out your business. On top of Zoho Books, you can utilize a wide range of marketing tools, collaboration-boosting applications, all your online business solutions and so much more. Why pay multiple other companies for the same services you can get under Zoho? 

Zoho applications and services are intended to fit your needs. They understand the importance of customized business solutions and don’t force you to purchase a one-size-fits-all package. Find everything you need in one place without overpaying for things you won't use.

Not only does Zoho One supply tons of online business solutions and tools, Zoho products (like Zoho Books)  have forums and other great resources where you can easily find the answers you need. Zoho has a great customer support system ready to answer any questions you may have, but you can also easily access experiences and tips from other users! 

Have We Convinced You Yet?

If the idea of creating accounting appointments or hunting down 7-month old documents puts a knot in your stomach, Zoho Books would be an excellent solution for you. Take the stress (and endless hours of wasted time) out of your accounting tasks– we know you have a million other important things on your to-do list! Let Zoho Books do the work for you. 

Book your free initial consultation today and we can tell you more about the wonders of Zoho Books! We’d also love to help you with anything else that could make your life as a business owner just a little easier.

7 Internal Team Issues That Can Be Fixed With the Right Platform

Chances are your work team has its fair share of conflict, problems and miscommunications. It wouldn’t be “work” if everything ran smoothly all the time, now would it?

team conflict

There may seem like there are way too many problems to fix. It also may seem like there are way too many solutions to choose from! 

So, what issues have been causing conflict within your team? If you can quickly answer that question, but are stumped when it comes to the right fix, it’s your lucky day: We’ve rounded up a few common issues and the platforms that can help!

Team Issue #1: Unoptimized Processes

Smooth processes are key to serving your customers. They’re also important in establishing a decent work environment. No one wants to work at a chaotic job where operations are shut down every 5 minutes for an issue that was already fixed three times last week. 

Errors happen. If your company is not working to reduce errors from a process or eliminate certain errors altogether, something is wrong. Continuous improvement is necessary for the success of your business and ultimately employee retention. 

Programs like Zoho Flow can lend some help with workflow. Flow can assist with process automation and project management. Zoho Analytics is another level of double-checking what’s really going on in your business, and providing a further understanding of the problem. Allow Zoho to help you work out the kinks and keep things running smoothly.

Team Issue #2: Bad Onboarding Procedures 

Many things can go wrong when starting a new job. A few examples: A lack of thorough training, a lack of training altogether or receiving different training than your coworkers received. 

Onboarding new employees should be consistent and effective. They should be given the tools to assimilate into their new environment and contribute to the team. Additionally, it not only needs to be a smooth transition for the new employee, but a seamless transition for the whole team.

How can businesses keep the onboarding process consistent and efficient without wasting time and resources? Zoho Recruit and Zoho People are applications that assist with Human Resources processes, along with applications that provide learning/training resources. Other options can keep procedures and paperwork all in one accessible place, like Zoho Writer and Zoho Workdrive.

Team Issue #3  A Lack of Open Communication 

Communication issues should probably be at the top of the list...and in the middle..and then maybe reemphasized again later. Our point? Communication is truly the root of many problems (and solutions).  Why not invest in a platform that can make communication more effective? A solution that makes managers more reachable and updates more easily shared? 

One great platform that comes to mind when we think of communication is RingCentral. Video conferencing, team messaging, secure communication- what more could a business need? Connect with coworkers no matter the time zone. Stop disruptions in communication from continuously disrupting workflow!

Team Issue #4: Collaboration Roadblocks

Gone are the days of constant in-person meetings, presentations and brainstorming sessions. Thanks to the pandemic, it has become more crucial than ever to have plenty of online resources that enable collaboration. Working remotely should never mean you have to work alone in every aspect!

Platforms like Zoho Sprints make team projects a breeze, creating a board for everyone to easily contribute to and access. Zoho Projects is another great option where the entire team can work on an organized list of tasks and projects.

Zoho Workplace offers additional options, with applications like Zoho Writer, Zoho Cliq, and Zoho Workdrive. It’s a one-stop shop where the entire team can upload information and easily share with their coworkers. 

Team Issue #5: Insufficient Resources/Improper Delegation

Sometimes there’s just not enough manpower behind what needs to be done. Your team may already be stretched too thin. Don’t add on to their to-do list and create more stress over an already tough project! It may be time to hire a freelancer or contractor that specializes in the task at hand. Or maybe your business would benefit from a consultancy (like us) guiding you in the right direction.

An even simpler solution? Utilize a platform that has no issue doing most of the work for you! Shopify is a great example of a platform that takes some weight off your shoulders: why put the time and money into becoming a website expert when Shopify makes it easy to jump right in to the ecommerce scene?

5 Reasons to Hire a Zoho Consultant

Let’s take a journey back in time. Before wifi and social media. Before YouTube tutorials and the “there’s an app for that” mantra. How did businesses cope? How did they troubleshoot problems? Well, since they couldn’t always Google the solution, they had to rely on professional connections and resources. They had to seek help outside the company or hire staff that could handle these problems. Much like today, no single business could do it all themselves!

Who’s Going to Help Me?!

Zoho Consultant

That’s where services like Zoho step in. Zoho is more than a CRM- they have an application for anything you could possibly need. They have created more than 45 apps for your business to utilize! Need help with recruiting new employees or scheduling current ones? They have an application for that. Need help building forms or managing social media? Zoho has an application for that!

Imagine you are a business owner. You look down at your phone one day and among Candy Crush Saga and your weather application, you suddenly notice 45 additional Zoho apps. Where would you begin? Would you be overwhelmed? Personally, we would probably panic-delete everything.

Zoho is a perfect all-in-one solution for any business, but where’s the best place to start? This exact question is why Zoho consultants exist: to assist businesses with effectively using the services they purchase. Consultants take the overwhelm out of the process, while allowing business owners the chance to focus on whatever else they need to. 

Although taking away some stress and overwhelm is a great reason on it’s own, we’ve compiled 5 more reasons to consider a Zoho consultant!

Valuable Expertise

Zoho Consultant

Consider your company and the amount of people who have been hired. How many of them walk in and get straight to work? Skip the training, they’ve got it! Probably doesn’t happen much (if at all) does it? 

Zoho consultants are no different. They aren’t your run of the mill helpline- they have been specially trained to handle your situation and identify what your business needs from Zoho. Consultants have the expertise to tell you what software you need and what you can skip. They have the capability to guide your business in the right direction, while saving you from getting bogged down with small details.

Experience and Insight

Zoho Consultant

Zoho consultants have worked with many businesses. On top of being trained, they have the experience to back-up their suggestions. It is entirely possible that they have worked with a business similar to your’s in the past- whether it was the same size, same industry or encountered the same types of challenges. 

They can guide you away from making mistakes other companies have made and give you valuable insight into what they’ve seen work! You’re paying for Zoho, why not invest in someone who truly understands how to use it?

True Customization

As you may know, Zoho is not just a one-time, one-package deal. You don’t get stuck with software you’ll never use or services that don’t make sense for your business. You can truly customize what you get and tailor your experience to your business needs. Consultants cater to this- they get to know your business and evaluate what pieces of Zoho would work best for you. 

On your own, you may have a general idea about what you need, but you might forget about a few details or not realize all the types of applications available. A consultant can help you make the best customization decisions!

Efficient and Effective

Alas, the question that always shows its ugly head: Who has time for this? And honestly, no one in your company (especially you) has the time to sit down and thoroughly research anything, let alone research 45+ Zoho applications. Plus, there’s rarely (especially in the current workforce climate) a person within your company to delegate this task to! So, who does have time for this? A Zoho consultant, of course!

Zoho Consultant

Consultants can get to know your business and then put together a plan without you having to stress over it. This gives the opportunity to focus on whatever else you need to focus on. After all, when running a small business, there’s no shortage of problems to fix and issues to consider, right? Fitting Zoho into your business should be a helpful advantage, not another item on your to-do list. 

There When You Need Them

At what stage do you need a Zoho consultant? There’s no right or wrong answer here! It would be helpful to have their expertise from the beginning, but they will join you mid-process as well. Consultants don’t dictate when they can help- you have the ultimate say! 

They also stick with you through your business journey. There’s no time constraints, which means one less thing to worry about. If you have questions months after they get you set-up with Zoho, your consultant will still be willing to find answers for you! 

Wrapping Up

Choosing where to spend your time and money is a daunting task. There’s no completely straightforward or risk-free business plan in existence But the one thing that’s alway beneficial? Some solid, old-fashioned expertise. Consider hiring a consultant so you can get the most out of the wonderful things Zoho has to offer! After all, one less thing on your plate is never a bad thing!

Why Your Business Needs a Business Application Suite

We have an important topic to discuss: clutter. No, not the type of clutter that lands you on a TV show with giant garbage bins outside your house. We are talking about something even worse: digital clutter.  

How many unread emails are sitting in your inbox? And even more importantly, when was the last time (if ever) you cleaned out that inbox? How many “organization” apps have you downloaded? Are you ignoring any rarely-used apps that take a few bucks from your bank account each month? We know you may have been super triggered by these tough questions- we also definitely know that our inbox does not currently have 1,045 unread emails (insert nervous emoji here).

Sadly, we are not here to help with your inbox issues. We are here, however, to show you the advantages of utilizing a business application suite versus individual applications. 

What is a Business Application Suite?

Business application suite

People utilize all types of software to run their businesses, which can involve a number of individual applications. If you think about everything it takes to run your business successfully, that is a pretty long list. Business application suites combine all types of necessary applications and programs in one place. Having all these aspects of your business (whether your business is small or large) under one umbrella is useful for a variety of reasons. 

Efficiency

An undeniable fact is that every business has unique needs. Dealing with each need individually/manually is not only time-consuming, but limits growth. For instance: billing, payroll and other financial matters are bound to use a specific application or website. Then there’s the huge marketing realm, which could require several programs on its own.  Having a business application suite that integrates all these software solutions into one place increases efficiency and accessibility. 

Automation

Business application suites can also improve process automation. Automating tasks so that they don’t constantly need attention leads to more time to focus on everything else. Automation means smoother scalability and the ability to run a bigger operation without getting lost in the weeds. 

What can even be automated?
Zoho One

Business application suites like Zoho One not only make things easier by improving accessibility, but they can automate processes that should be automated. Some examples would be:

Business Application Suites sound kind of expensive...

Not every business will have the same requirements or use the same tactics. Some businesses will emphasize marketing aspects more than others. Other businesses don’t have a huge staff that constantly communicate with one another. Some have no need for fancy presentations or contract creation. Suites like Zoho One allow customization for instances like this, so business owners won’t have to worry about paying for something they won’t use! 

One thing is for sure, bundling (especially with the option to customize) will more than likely be the most cost-effective option. Paying for necessary programs and applications individually can add up. 

We did some research on popular solutions for everyday business needs. Here’s a list of pricing that we compiled:

Email marketing software: $9.99 a month (increases as the number of contacts increase).

Social media management/automation: $49.00 a month (increases with more accounts)

Team communication: $8.00 a month

Billing/Payment management: $12.50 a month 

This list more than likely does not include all business necessities, but you get the picture. So far we have reached $79.49 a month with mostly standard/basic packages. Zoho One includes all four items listed, along with many other options and costs $45.00 a month ($37.00 a month if you sign up for a year). 

Don’t forget about data protection 

Data Protection and Privacy Policies

Utilizing multiple programs and applications from different companies not only clutters any process, but it puts your data and privacy into the hands of a lot more people. Since it’s all under one company, a business application suite gives you much more control of how your data is being used and stored. One company = one data protection policy. A great thing about Zoho is their transparency about data and privacy policies. They prioritize data security and recognize online security challenges companies face every day. 

Speaking of data security, how do you keep all your passwords organized and easily accessible? Hopefully your answer to this question doesn’t involve making all your passwords “password123”.  Taking some extra steps for better password management (although it may seem insignificant) ultimately leads to better data security. Thankfully Zoho One includes Vault, a safe and convenient feature that manages all those pesky passwords! 

Wrapping Up

Looking to simplify your business routine? Declutter your digital world? Hoping to not be the first person submitted for a digital hoarding show? A business application suite is a great way to accomplish all of these things. Create a more efficient, secure and cost-effective business with just the click of a button.
Our team is here to help answer your questions and get you out of a disorganized rut. Reach out anytime.