Zoho People vs. Freshteam: A Comprehensive Comparison

1 July 2024

Choosing the right software can significantly impact your organization's efficiency and employee satisfaction. Two popular HR management tools are Zoho People and Freshteam. Both offer a range of features designed to streamline HR processes, but they cater to slightly different needs and organizational sizes. In this blog post, we'll delve into the key features, pricing, pros, and cons of each to help you make an informed decision.

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Zoho People vs. Freshteam: An Overview

Zoho People is a robust HR management system (HRMS) designed for businesses of all sizes. It offers comprehensive HR functionalities, including employee database management, attendance tracking, leave management, performance appraisals, and more. Zoho People is part of the Zoho suite of business applications, which means it integrates seamlessly with other Zoho products.

Freshteam, developed by Freshworks, is a user-friendly HR software solution aimed at small to mid-sized businesses. It focuses on core HR functions such as recruitment, onboarding, time-off management, and employee information management. Freshteam's strength lies in its intuitive interface and ease of use, making it a great choice for growing companies.

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Key Features of Zoho People and Freshteam

When evaluating HR management software, understanding the key features of each option is crucial. Zoho People and Freshteam both offer a variety of tools designed to enhance HR processes and improve efficiency. Below, we outline the standout features of each platform, starting with Zoho People, which excels in providing a comprehensive, customizable, and integrated HR solution.

Zoho People Features

Employee Database Management: Centralized database for employee information.

Attendance and Leave Management: Track attendance and manage leave requests with ease.

Performance Management: Tools for setting goals, conducting appraisals, and tracking performance.

Time Tracking: Monitor employee work hours and productivity.

Employee Self-Service Portal: Employees can update their information, request time off, and access company policies.

Customization: Highly customizable workflows and modules to fit specific business needs.

Integration: Seamless integration with other Zoho applications and third-party tools.

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Freshteam Features

Applicant Tracking System (ATS): Streamlined recruitment process with job posting, resume parsing, and candidate tracking.

Onboarding: Automated onboarding processes, including document collection and task assignments.

Employee Information Management: Maintain a detailed database of employee records.

Time-off Management: Simple leave request and approval workflow.

Org Chart: Visualize your company structure with an easy-to-navigate organizational chart.

Collaboration Tools: Team collaboration features to discuss candidates and HR activities.

Integration: Integrates with other Freshworks products and various third-party applications.

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Freshteam and Zoho People Pricing

Both Zoho People and Freshteam offer a range of pricing plans tailored to different business sizes and requirements. Below, we detail the pricing options for Zoho People, highlighting its affordability and scalability for businesses at various stages of growth.

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How Much Does Zoho People Cost?

Zoho People offers a variety of pricing plans to cater to different business sizes:

Free Plan: Basic features for up to 5 users.

Essential HR: $1.25/user/month - Basic HR features.

Professional: $2/user/month - Includes performance management and advanced analytics.

Premium: $3/user/month - Adds time tracking and shift scheduling.

Enterprise: $4.50/user/month - Comprehensive HR solution with all features.

Is Freshteam Affordable?

Freshteam also provides multiple pricing tiers:

Free Plan: For up to 50 employees, includes basic features.

Growth: $1.20/user/month - Advanced recruitment and onboarding features.

Pro: $2.40/user/month - Enhanced HR features, including time-off management.

Enterprise: $4.80/user/month - Full feature set with advanced customization and support.

Zoho People Vs. Freshteam: Pros and Cons

Zoho People and Freshteam each have their own strengths and weaknesses that cater to different business needs. Below, we compare the pros and cons of Zoho People, showcasing its robust capabilities and areas where it may pose challenges for certain users.

Zoho People


- Highly customizable to fit specific business needs.

- Comprehensive HR functionalities.

- Strong integration with the Zoho suite.

- Affordable pricing plans.

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- Can be complex for small businesses due to the wide range of features.

- Some users report a steep learning curve.



- Intuitive and user-friendly interface.

- Excellent recruitment and onboarding tools.

- Suitable for small to mid-sized businesses.

- Strong customer support and community.

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- Limited advanced HR functionalities compared to Zoho People.

- Higher cost per user at the enterprise level.

Key Takeaways

Both Zoho People and Freshteam offer valuable features for HR management, but they cater to different audiences. Zoho People is ideal for businesses looking for a comprehensive and customizable HR solution, particularly those already using other Zoho applications. Freshteam, on the other hand, is perfect for small to mid-sized businesses seeking an easy-to-use platform with strong recruitment and onboarding capabilities.

When choosing between the two, consider the specific needs of your organization, the complexity of HR processes you need to manage, and your budget. Both tools are excellent in their own right, and selecting the right one will depend on your unique requirements and growth trajectory.

Do you need help finding the right business tools? Contact our team of experts for a free consultation.

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