ChatGPT in Marketing Strategy

3 August 2023

Chances are you’ve heard of ChatGPT—the AI superpower that has turned the marketing world on its head. 

There have been a lot of debates surrounding ChatGPT, mainly if the AI platform will make the jobs of creative marketers obsolete. We addressed the hot topic in our article  What You Need to Know About ChatGPT. Our overall impression of AI in marketing is this—embrace the new technology without putting all of your eggs in one basket. The gist? ChatGPT is a great tool to use in tandem with a marketing team (read: your business still needs a human touch).

We interviewed our partners at Lucent Creative, a woman-owned digital marketing agency, to get their input on ChatGPT. Their advice was so helpful for businesses of any size and niche that we know you’ll find at least one of these tips a game-changer. Let’s jump in!

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Generate Blog Topics with ChatGPT

“Think of ChatGPT as an acquaintance to bounce ideas off of. It’s an objective tool to get your team out of a creative rut.”, says Nikki, a content writer with Lucent Creative.

She walked us through a quick fake scenario to showcase how she uses ChatGPT when coming up with blog topics. 

Here’s a rundown of the “business” and its content needs:


Books + Wine Time


Brick-and-mortar shop in Washington with eCommerce capabilities 

Content needs: 

  • Create hype for their upcoming holiday promotion (a monthly book subscription service)
  • Engage followers with reading lists
  • Promote partnerships with local wineries 

Nikki: “Taking all of this information about the client into account before using ChatGPT is vital. It’s going to provide the necessary parameters you need the platform to stick to.”

Nikki asks ChatGPT to ‘Generate 10 blog topics on the perks of a monthly book subscription’. Within three seconds, the platform has given us ideas to pick from!

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Nikki: “Alright, now it’s time to dig deeper into your business’ needs and get more specific. For example, let’s say that the book subscription promotion will only begin with the fantasy genre. That eliminates ChatGPT’s first recommendation off of the list. Digging deeper, we may realize that the time-saving element of #9 on the list is most important to our target audience. Then, we may choose to create a mini-series of blog posts on the time-saving perk alone. ChatGPT.”

Then, Nikki showed us how ChatGPT can assist in blog pitches for the reading list portion of our scenario.

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Nikki: “Here, I went broad with the demographic requirements. The blog topics are diverse enough to reach the business’ general audience, though a wide net isn’t always best. For example, Books + Wine Time may want to bring more awareness to their kids’ section in Q3, meaning they focus purely on creating content for that age range. This is where ChatGPT is a bit one-dimensional–regardless of its amazing input (impressive!), we still need to strategize which topics would be best and when. Remember, we aren’t using AI to write the blog posts. Even if we did, there would be an incredible amount of editing needed to perfect the client’s tone, intentions, and promo-specifics. We’re only going to use the platform to help us generate blog topics.”

Pro Tip: Do your homework with any blog pitch ideas you get from ChatGPT. Ensure the keywords are a good fit for your niche and make sure your title is SEO-friendly. It’s also important to create headlines that are entirely unique to your brand. Make sure your exact title hasn’t been used before. Plagiarism is no joke!

Use ChatGPT to Create Social Media Ideas

Now that we’ve found some great blog topic ideas for Book + Wine Time, let’s see how ChatGPT can aide in social media content.

Using one of the platform’s recommended blog topics, "Cultural Kaleidoscope: Diverse Reads Celebrating Different Ethnicities and Identities", Nikki asks ChatGPT to generate some social media inspiration.

She types, ‘Generate 2 Instagram posts on the topic "Cultural Kaleidoscope: Diverse Reads Celebrating Different Ethnicities and Identities" in a casual tone’ into ChatGPT.

Here’s the impressive first result!

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Nikki: “The real gold here is that it even provided book recommendations and hashtags. Even still, it’s your content writer’s job to perfect your brand’s specific tone. At face value, this looks pretty close to perfect, but there are nuances that need to be addressed. For one thing, Books Wine time may not use emojis as liberally. The tone may be too casual for their audience. Lastly, the featured books may not be in stock at their store, meaning their “promotional post” isn’t serving a purpose.”

Next, Nikki uses ChatGPT to get some inspiration for the local wineries aspect of the content strategy. This time, getting painfully specific—as if Books + Wine time is a real client.

In goes the command—’Give me a LinkedIn post about partnerships with wineries in Washington state. Professional and educated tone.’

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Pro Tip: Experiment with the length of your posts across various social media platforms to see which are most engaging with your target audience. Then, focus your efforts on posts within that word count range.

Again, Nikki stresses the importance of tweaking posts to fit the brand. “I think it’s best to use these as a very rough guide rather than simply replacing words and emojis. A professional writer knows how to make the post entirely unique to the brand without costing the team points in inauthenticity or plagiarism. Even ChatGPT needs to be edited with a heavy hand to make the content digestible for your audience.”

Use ChatGPT to Streamline Your Research

“As a content writer, I use ChatGPT to condense heavy research for me in an understandable synopsis.”, Nikki shares. “It’s a great way to break into writing mode when I’m feeling stuck on a topic.”

She cracks open ChatGPT again to show us around. 

“Let’s say that Books + Wine Time needs to prepare a presentation for a stakeholders meeting. ChatGPT can be a great way to ease into the writing process.”

Nikki gives ChatGPT the details–’Write a 500 word presentation for stakeholders on the benefits of a book store partnering with local wineries for a fundraiser.’

Without five seconds passing, ChatGPT churns out the following and we all let out a collective gasp. Yes, it’s that dramatic!

Title: Uncorking Success: The Benefits of Partnering with Local Wineries for a Bookstore Fundraiser

Good [Morning/Afternoon/Evening] esteemed stakeholders,

I am delighted to present an exciting opportunity that promises to uncork success for our book store and the local community. Today, I will share with you the potential benefits of partnering with local wineries for a fundraiser. This collaborative endeavor not only strengthens our ties with the community but also offers a unique and memorable experience for our customers. Let's explore how this partnership can enhance our brand, increase footfall, and amplify our social impact.

Building Community Engagement

One of the key benefits of partnering with local wineries is the heightened sense of community engagement it fosters. By aligning our bookstore with reputable local wineries, we showcase our commitment to supporting and celebrating regional talent and craftsmanship. Customers are more likely to embrace a business that actively contributes to the local economy and culture. This partnership nurtures a sense of community pride and loyalty, which translates to increased patronage and customer retention.

Expanding Customer Base

The combination of books and wine creates a unique and attractive proposition for our customers. It opens doors to a broader audience, including bibliophiles and wine enthusiasts alike. Our bookstore becomes a destination not only for book lovers but also for those seeking an enriching experience that blends literature with the art of winemaking. This fusion of interests helps us tap into new markets and expand our customer base, driving growth and revenue for our store.

Creating Memorable Experiences

Partnering with local wineries allows us to curate unforgettable experiences for our customers. Imagine book signings and literary events held amid the rustic charm of a vineyard, where guests can savor a glass of local wine while engaging with their favorite authors. Such events leave a lasting impression, nurturing a deep emotional connection between our bookstore and its visitors. This emotional resonance is key to building brand loyalty and generating positive word-of-mouth referrals.

Enhancing Brand Image

Associating our bookstore with esteemed local wineries elevates our brand image and enhances perceived value. The collaboration reflects our commitment to offering sophisticated and culturally enriching experiences. Customers will view us not just as a retail establishment but as a cultural hub that champions local arts, literature, and wine. This enhanced brand image attracts media attention and favorable coverage, further amplifying our reach in the community and beyond.

Strengthening Social Impact

Beyond the commercial benefits, a fundraiser in partnership with local wineries bolsters our social impact. This collaborative effort enables us to support charitable causes and community initiatives. We can designate a portion of the proceeds from the event to local literacy programs, fostering education and a love for reading among the youth. This purpose-driven approach deepens our connection with the community, showcasing our commitment to making a positive difference.

In conclusion, partnering with local wineries for a fundraiser presents an exceptional opportunity to elevate our bookstore's standing in the community, expand our customer base, and amplify our social impact. By combining the pleasures of literature and wine, we create a unique and memorable experience that resonates with our customers. This collaboration exemplifies our dedication to supporting local talent, fostering community engagement, and championing causes that matter.

I urge all stakeholders to consider the potential benefits of this partnership, as it aligns perfectly with our mission to be more than just a bookstore but a cultural catalyst. Together, we can uncork success and celebrate the joy of reading and the pleasures of local winemaking, all while making a positive impact on our community.

Thank you for your time, and I look forward to your thoughtful consideration and support.

[Your Name]

[Your Title/Position]

[Bookstore Name]

Pro Tip: “It’s so tempting to simply copy and paste the genius of ChatGPT into your next business presentation, but don’t do it! Always put in the extra work of personalizing your content to perfection. Your audience, including stakeholders, can sense a copy-and-paste job faster than you can deny it.”, Nikki shares.

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Use ChatGPT in Your Marketing Strategy 

Nikki shares a few other ways to incorporate ChatGPT into your marketing strategy (guilt-free). Use these prompts in your next marketing meeting.

  1. Give me [x-amount] of the best Instagram hashtags for [niche].
  2. Generate [x-amount] of subject lines for an email promoting [fill in the blank].
  3. Write [x-amount] of CTAs for a promotion of [insert promo].
  4. Give 5 taglines for [insert niche, product, or promo].
  5. Write a privacy policy for [product] subscribers.

Pro Tip: If creating privacy or return policies, partner with your legal team for the final approval.

Wrapping Up

ChatGPT is here to stay and we’re stoked to give this new platform an honest go of helping in our marketing strategy. Of course, it doesn’t eliminate the need for humans (and we’re even more stoked about that). Try ChatGPT in various areas of your marketing strategy and report back with how it went. 

For more help with your marketing efforts, check out our friends Nikki and the rest of the team at Lucent Creative.